For patient

You will receive the access code at your own pharmacy when you pick up your new medicines.

Explanation about the app can be found at settings in the app, under the heading “explanation”.

Your pharmacist periodically reads your data, you will find information about this in your Pharmi app.

Your data is only used to improve the Pharmi app or to enhance the care provision by your pharmacist.

You can set a lock for the app at settings, under the heading "App lock".

As a medicine user you receive pieces of information every day for a number of weeks.

In this way, the knowledge gets gradually deeper and it is easy to keep up.

You can always return to information from previous days.

All important medication information is always available under the info tab.

You don't have to.

But if you turn it off, you won’t receive for example, medication reminders.

However, we would advise you to turn the push notifications on in order to receive the medication reminders and new important information regarding your medication. 

If your pharmacist is set to answer questions, your question will be sent to your pharmacy team by e-mail.

Your question will then be processed as soon as possible.

For pharmacist

It is possible to view the activity, condition and completed questions of your patients.

Patients give permission for this at the start of the app.

Viewing these data is intended as decision support in the treatment relationship with your patient.

Yes this is possible.

For example, information about a product recall, a push message related to extreme heat or medicine tips during the holidays.

This can be done by sending a message to the individual patient.

The pharmacist can compose a welcome text, with a photo or video.

The patient's own pharmacy logo can also be displayed.

The look and feel of the app can be adjusted to the desired colors, which belong to the own pharmacy.

In consultation, the content of guidance paths can be adjusted where necessary, provided that the content of our validated medication information is not changed

Existing drug information from external sources is updated in real time or periodically (depending on information source).

Pharmi always keeps its own information sources up to date.

Relevant user feedback is processed periodically.

Pharmi has a permanent partnership with the Deloitte Digital Health Compliance group.

They support both Pharmi and the underlying Patient Journey App (PJA) platform (on which Pharmi is built).

Because regulations regarding privacy, security and medical device regulation are constantly being amended, Deloitte periodically discusses the status quo and helps Pharmi to continue to meet all requirements.

Pharmi works according to a structured and validated method of information processing.

Pharmi works according to a style book with only validated data sources and has a completely transparent way of citing sources.

It is focused on B1 language use, the level that is well understood by 95% of the Dutch population.

The pharmaceutical guidance paths are only released by pharmacists.

Yes, Pharmi is an independent organization.

We have no direct ties with, for example, the pharmaceutical industry or the government.

We sometimes receive relevant information from the industry, whereby Pharmi always weighs up whether this information is suitable for inclusion in a Pharmi environment.

We are working very hard to further develop digital guidance into new services; like the virtual assistant. This will become increasingly available in the course of 2021.

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